Returns & Exchanges

At SINCERELY YOURS, your satisfaction is our priority, which is why we offer a 30-day return window for products in their original, unopened condition. Due to the personal nature of beauty products, we cannot accept returns on items that have been used or swatched.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization Number.

• 2.
  Prepare Your Package

  Securely pack the unopened beauty products in their original packaging, ensuring the Return Authorization Number is clearly marked on the exterior.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 business days.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-10 business days.